jdbdt's Privacy Policy

jdbdt ("we", "us", or "platform") is an online betting and casino service provider in Bangladesh. This privacy policy explains in detail how we collect, process, store, and protect the personal information of users of our website jdbdt.cam.

By registering on our platform or using our services, you are considered to have accepted the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services. jdbdt reserves the right to change this policy at any time, and changes will be considered effective once published on the website.

This policy applies only to services provided through jdbdt.cam. jdbdt is not responsible for the privacy policies of third-party websites or providers.

jdbdt may collect the following types of personal and non-personal information:

2.1 Personal Identification Information

• Full name, date of birth, and national ID number (for KYC verification)
• Email address and mobile number
• Current residential address
• bKash, Nagad, Rocket, or Upay account number (for transactions)
• Passport or driving licence details (for higher-level KYC verification)

2.2 Transaction and Account Information

• Deposit and withdrawal history
• Betting and gaming activity history
• Bonus claim and usage records
• Account balance and rewards information

2.3 Technical and Browsing Information

• IP address, device type, and operating system
• Browser information and cookie data
• Website visit time, page views, and session duration
• Referral source and navigation patterns

jdbdt uses your information only for the following legitimate purposes:

3.1 Account and Service Management

Completing your registration, managing identity verification (KYC), ensuring login security, and communicating about your account. This also includes verifying user age (21+).

3.2 Financial Transaction Processing

Information is used to process deposits and withdrawals via bKash, Nagad, Rocket, and Upay, to prevent fraud, and to comply with anti-money laundering (AML) regulations.

3.3 Providing Customer Support

Information is used to provide support via 24/7 live chat, resolve complaints, and improve services. Previous communication history may be reviewed to resolve your issues quickly and effectively.

3.4 Ensuring Responsible Gaming

Monitoring gaming behaviour to identify addiction risks and, where necessary, recommending limits or account breaks. Detailed information on this is available on the Responsible Gaming page.

3.5 Service Improvement and Personalisation

Information is analysed to provide game recommendations tailored to user preferences, relevant bonus offers, and an improved interface experience.

jdbdt never sells, rents, or transfers your personal information to third parties without authorisation. However, limited information may be shared in the following cases:

• Payment Processing: Necessary information is shared with payment providers including bKash, Nagad, Rocket, and Upay to complete transactions.
• Technology Partners: Game software providers (Pragmatic Play, Evolution Gaming, Spribe, and others) may receive minimal information for service operations.
• Legal Obligations: Information will be disclosed if required to do so under Bangladeshi law or by a valid order from a competent authority.
• Fraud Prevention: Information may be shared with security agencies where necessary to detect and prevent fraudulent activity.
• Business Transfer: If jdbdt's business operations are merged or transferred, user information may be transferred to the new entity.

All third-party partners are required to comply with data protection standards consistent with this policy.

jdbdt uses cookies and similar tracking technologies on its website. Cookies are small text files stored on your device that help the website remember your preferences and session.

5.1 Types of Cookies

• Essential Cookies: Required for login sessions, security, and core service operations.
• Performance Cookies: Used to analyse and improve website performance.
• Preference Cookies: Used to save language, theme, and other personal preferences.
• Analytics Cookies: Used to review user behaviour and improve services.

5.2 Cookie Controls

You can control or reject cookies through your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.

jdbdt has implemented industry-standard technical and organisational measures to keep your information secure:

• SSL/TLS Encryption: The highest standard of encryption is used during data transfer.
• Secure Servers: All data is stored in high-security data centres.
• Two-Factor Authentication: An additional security layer for account access.
• Regular Security Audits: Periodic audits are conducted to identify vulnerabilities.
• Access Controls: Only authorised personnel have access to specific information.
• Firewall and Antivirus: Protection against unauthorised access and malware.

No method on the internet is 100% secure, but jdbdt is committed to protecting your privacy with the utmost care. In the event of a security breach, we will act promptly and notify affected users.

jdbdt retains your personal information only for as long as necessary. Generally:

• Active account information — for as long as the account remains active.
• Even after an account is closed, information may be retained for a defined period to meet legal and regulatory obligations.
• Financial transaction records may be retained for an extended period for audit and fraud prevention purposes.
• Technical logs and cookie data are generally retained for a short period.

Once the specified retention period has passed, information is securely deleted or anonymised.

As a jdbdt user, you have the following rights:

8.1 Access and Correction of Information

You may at any time request to view the personal information stored in your account and request correction of any inaccurate information. This can be done through account settings or by contacting our support team.

8.2 Request for Data Deletion

You have the right to request deletion of your personal information beyond what is required by legal obligations. However, immediate deletion may not be possible for active accounts or ongoing transactions.

8.3 Objection to Processing

You have the right to object to the use of your information for certain purposes, particularly for marketing communications. If you send us a written request, we will take action as quickly as reasonably possible.

8.4 Data Portability

You may request your information in a structured, machine-readable format, if technically feasible.

jdbdt's services are intended only for individuals aged 21 or older. We do not knowingly collect or process information from individuals under the age of 21.

Age is verified at the time of registration. If a user provides a false age and this is subsequently proven, the account will be immediately closed and the associated information will be deleted.

If a parent or guardian becomes aware that a minor has created an account, please contact us directly.

jdbdt's platform may occasionally reference third-party services such as game providers or payment gateways. These third parties have their own privacy policies and jdbdt is not responsible for them.

Game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, and Microgaming have their own data policies, which can be found on their respective websites.

For payment-related information, the individual privacy policies of bKash, Nagad, Rocket, and Upay apply.

jdbdt reserves the right to change or update this privacy policy at any time. For significant changes:

• The updated policy will be published on the website.
• The "Last Updated" date at the top of the page will be changed.
• A notification may be sent to the registered email address for important changes.

Continuing to use the platform after changes have been made will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or complaints regarding this privacy policy, please contact jdbdt. Our dedicated support team is always ready to assist with any privacy-related matters.

Also read our other policies: Terms and Conditions and Responsible Gaming.